HostGator Review

Customer Reviews
Hosting site overview

Overview

Since its beginnings back in 2002, HostGator has been providing award-winning web hosting services to bloggers, webmasters, small and big companies. With prices starting at $3.95 a month and a wide range of features, HostGator.com is a major player in its field and a hosting company whose services are worth trying out, whether you are just blogging for fun or you run an eCommerce business.

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Reliability - Hosting site review

Reliability

Using the four data center facilities owned by the Texas-based company The Planet, HostGator guarantees an uptime is 99.9% – one of the highest within the industry. This web hosting provider’s reliability comes also from their weekly backup practice as well as from the company’s transparency policy regarding their resources, personnel and prices.
Another great feature of the HostGator package is the money back guarantee policy: no matter which of the shared hosting plans you purchased, you have a grace period of 45 days to get reimbursed in case you are not satisfied with the services. Please keep in mind that this cancellation policy is not for the dedicated server hosting plans. You should also know that extra costs like installation fees and domain name registration are not refundable.

Control panel - Hosting site review

Control Panel

Overall, HostGator offers a great package of features, including some advanced functions such as custom crone jobs and error pages. No matter which plan you decide to purchase, all the features and functionalities, from web mail to site builder and files editing, can be accessed in one single place. Moreover, their cPanel 11 interface has a set of themes incorporated so that it is customizable and more user-friendly.

Extras - Hosting site review

Extras

Those who need a toll-free number for their website’s customer support, should consider the Business Plan. However, note that the calls to this number are free only for US callers.
Another good extra you get when purchasing a shared hosting package is the $100 Adwords credit that you can use to attract some traffic to your pages and make your brand known.

Packages and pricing - Hosting site review

Hosting Packages and Pricing

HostGator’s offer is varied enough and their prices are very competitive, so you will certainly find a hosting package that suits your website building needs. If you are only at the beginning or you want to try out their services, you can go for the Hatchling Plan that offers unmetered disk space and bandwidth for a single domain at standard prices of $3.95 per month. For those who own several domains, the Baby Plan starting at $5.95 per month is a more suitable option. ECommerce website owners will certainly appreciate the private SSL & IP and the toll free number features included in the Business Plan.
For webmaster whose needs go beyond the standard shared hosting option, HostGator offers a full range of services, including re-seller hosting, VPS hosting and dedicated servers. Keep in mind that they often offer discounts, so you can benefit from even lower rates.

Support - Hosting site review

Support

HostGator.com offers around the clock support via email, phone or live chat. They have a good FAQ section, containing written instructions and video tutorials. A users’ forum is also available on the site, so you can communicate with other webmasters, get some pieces of advice or share your insights on various matters. Based in Austin and Houston, HostGator’s customer support centers are operated by English native speakers, who are also knowledgeable in their field.

Conclusion - Hosting site review

Conclusion

A convenient web hosting solution, HostGator offers advanced reliable services at competitive prices. Their shared hosting packages are a great choice if you want to get a website up and running in no time. You will benefit from one of the highest uptimes within the industry, good loading speed for your pages and other professional services.

Share Your View - Top 5 Hosting Sites

Share Your View

We made every effort to ensure that this review was accurate and fair, but we’re only human. If you think we’ve got something wrong, or that the review does not reflect your own experiences with the product, we’d love to hear from you. Leave a comment below, send us an email, or write your own review in the Customer Reviews section.

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Christian Parker
Christian is known to be the “it” guy when it comes to web hosting. With five years of experience in web hosting engineering, Christian specializes in external web monitoring and design and implementation of web-servers. He absolutely loves what he does.
COMMENTS
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  • Dan V

    Hi…I am looking to get a blog started for my 13-year old so he can post his short stories, songs, and things like that. Not looking to have any e-commerce functionality. Want it to be flexible, professional looking and easy for him to modify, and put basic things like pictures and videos on it. . What platform would you recommend? thanks.

    Reply
  • Donald

    I am looking for a new hosting service but don’t really want to deal with domain and website transfers. Can Hostgator team take care of that for me? How much does it cost?

    Reply
    • Christian

      Hi Donald,
      I don’t blame you for feeling that way. Transferring a site can be a real pain. Luckily, HostGator do offer a free domain and content transfer service for new accounts, although there are a few restrictions, depending on your CMS and control panel. If you have more than one site/domain to transfer they’ll quote you on the cost of moving those too. Visit the HostGator site to get started.
      Christian

      Reply

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HostGator Review

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